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External Wellbeing Contacts

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Local Support Services:

Wuchopperen Health Service - Indigenous Health

  • Address: 6 Moignard Street
  • Phone: 4080 1000

Anglicare Food Bank 

  • Address: St. John’s Church Hall - Cnr Lake and Minnie Streets 
  • Opening Hours: 10am to 4pm -  Monday to Friday. 
  • A Centrelink Concession Card is required to get free bread, cakes and purchase from the low cost shop.

YETI - Youth Support and Information      

  • Phone:  4051 4927

Youthlink - Youth Support and Information    

  • Phone: 4031 6179

Anglicare -  Youth Support Program                

  • Phone: 4080 5800           

Lives Lived Well - Cairns Alcohol & Other Drugs Support Centre        

  • Phone: 4220 9881

Standby - Support after Suicide - FNQ      

  • Phone: 0407 490 005

ICAN Financial Counselling      

  • Phone: 1300 369 878

Queensland Health Mental Health Emergency - Acute Care Team       

  • 1300 642 255

Cairns Hospital            

  • Phone: 4226 0000                           

Tenancy Support and Advice

Ozcare Homestay - Support for at Risk Tenancies       

  • Phone: 1800 692 273

Anglicare Homestay - Support for at Risk Tenancies                                

  • Phone: 0417 639 103

QSTARS - Advice and Referral Service for all Renters                              

  • Phone: 1300 744 263

Cairns Homelessness Services Hub         

  • Address: 149 Bunda Street                            
  • Phone: 4046 8050           ​

Phone Advice

Lifeline Telephone Counselling                                                                      

  • Phone: 13 11 14

Relationships Australia Support and Information 

  • Phone: 1300 364 277

Kid’s Help Line                                                                                                  

  • Phone: 1800 551 800

Parentline              

  • Phone:  1300 301 300

Mensline DV Connect Queensland                                                                

  • Phone: 1800 600 636

Mensline Australia      

  • Phone: 1300 789 978

Beyond Blue    

  • Phone: 1300 224 636

13HEALTH (Confidential Health Advice 24/7)                                             

  • Phone: 13 43 25

Domestic Violence Hotline (DV Connect)                                                    

  • Phone: 1800 811 811

Gambling Helpline                                                                                          

  • Phone: 1800 858 858    
Cairns Family Support Services

Financial Support

Free workshops:

Free online learning and workshops:

Free toolkit:

Other Financial/Mental Health Support Services:

  • The budgeting and money management workshops similar to those delivered within The Smith Family Saver Plus program are available online and free:http://www.moneyminded.com.au/

  • The Salvation Army
    • Emergency Relief (Bills, Food & Utilities)
    • If you're struggling to make ends meet, The Salvation Army's may be able to provide practical assistance.
    • Salvos Assessment Line
      • Phone: 1300 371 288
      • Hours: Mon-Fri 9:00am - 5:00pm

  • www.lifeline.org.au
    • Provides 24/7 crisis support
    • Phone: 13 11 14 
    • 7 days a week
    • 24 hours a day

  • The Smith Family
  • Beyond Blue (mental health)
  • Phone: 1300 224 636
  • 7 days a week
  • 24 hours a day
  • Email: see www.beyondblue.org.au
  • Chat online: see www.beyondblue.org.au, 7 days a week, 3pm-12am.

Parenting Teenagers - Some Useful Tips

Please see below some useful tips in parenting/working with teenagers who are experiencing wellbeing & mental health concerns (courtesy of Headspace)

Some useful advice on:

  • Mistakes happen – learning from situations, learning lessons in life
  • What affects teenage mental health (biological factors/early experiences/self-esteem/current circumstances)
  • Helping teenagers you are worried about (show empathy/take an interest in them/focus on their strengths & successes)
  • Important things to remember about teenagers (need a sense of identity & belonging, are searching for independence yet still need support)

Parenting teenagers above all, involves bucket loads of patience and unconditional love.

Need additional information? View the Headspace -  Information for Parents and Carers (PDF, 688KB)








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Last reviewed 01 April 2025
Last updated 01 April 2025